Shipping policy

Each of our handmade products is carefully prepared with great attention to its delicate nature and securely packaged before being handed over to the shipping carrier. Our goal is to ensure your order arrives in the best possible condition.

Delivery times may vary depending on the destination country and region. Once your order has been shipped, the delivery process is managed by the shipping carrier and may be subject to their operations.

Although we take great care in packaging, in rare cases damage may occur during transit. Such situations are the responsibility of the shipping carrier, and any inspection or compensation processes are handled by them. If you experience this, we recommend contacting the carrier directly for assistance.

For international orders, customs duties, import taxes, and any additional fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping cost.

Thank you for your understanding. We hope your order reaches you safely and brings you joy.